Privacy Policy

1. INTRODUCTION
Eastern Systems respects your right to privacy. Eastern Systems is committed to protecting the privacy of your personal information. Because we gather certain types of information about our users we want to help you understand the terms and conditions surrounding the collection and use of that information. This Privacy Policy explains how Eastern Systems collects and utilizes your personal information when you use our products and services, including consumer software.

2. WHY DO WE COLLECT PERSONAL INFORMATION?
Eastern Systems collects personal information to improve the manner by which we operate and offer our products and services, communicate with you about those products and services, and provide effective, timely customer support when needed. We will never rent or sell any of the personally-identifiable information we collect from you to third parties, and will not share your personally identifiable information with third parties without your consent, unless such sharing is necessary for the purposes set forth in this Privacy Policy.

3. WHAT PERSONAL INFORMATION DO WE COLLECT?
You must complete an online registration with Eastern Systems to download or purchase Eastern Systems products and services, including free trials. Information gathered during the registration or during access to particular products and services, may differ based on the nature of the product or service. Information that you provide when registering or accessing products or services associated with your registration, may include: name and email address; billing information; information concerning software downloaded, products and content purchased, accessed, downloaded and/or burned through Eastern Systems products or services; location information (such as zip code or postal code and country); computer configuration (such as operating system, connection speed, and peripherals); the IP Internet (IP) address and URL of the Website that sent you to the Eastern Systems registration page; the types of peripherals Eastern Systems products on your computer (to ensure that you have access to the latest fixes and patches for full compatibility with these devices); demographic information provided by you (such as language, gender and age, and, if applicable, content preferences and personalization information); and whether you logged into or out of a Eastern Systems service, or changed your password or billing information.
         
We will not sell, rent or otherwise distribute your personally identifiable information to third parties without your consent, except as set forth below.

4. HOW DO WE KEEP YOUR PERSONAL INFORMATION SECURE?
Eastern Systems understands that it is a privilege to have you as a visitor/customer and is committed to protecting your personal information. We use the following controls to protect your personal information:
  • Use of secure connections to safeguard information when transmitted from your Web browser to Eastern Systems;
  • Use of security controls to prohibit access to databases housing personally identifying information;
  • Restrict employee access to databases containing personal information and impose confidentiality requirements upon employees who do; and
  • Bind subcontractors with contractual, technical and organizational measures to protect your personal information
5. HOW DO WE USE YOUR PERSONAL INFORMATION?
Eastern Systems uses your personal information to:

  • Deliver to you Eastern Systems products and services, and communicate with you concerning your registration and customer service issues;
  • Verify access rights to premium content or other access-restricted services and software, including for the purpose of supporting digital rights management software;
  • Improve our software and services by providing personalized content recommendations, and/or personalized help and instructions;
  • Determine if you meet the minimum system requirements to use our products, and provide information concerning compatibility and interoperability to you;
  • Track content accesses, downloads;
  • Ask you to participate in surveys about products, services, news and events;
  • Offer you product upgrades, content, services and games for you to purchase;
  • Provide you with content, services, instructions, and a more personalized experience based on personal information, such as your language preferences, zip/postal code, country locations, and any content or other preferences you provide;
  • Auto-update downloaded Eastern Systems products;
  • Provide you with news, free newsletters, updates, targeted advertising, promotions, and special offers; and
  • Better understand how our products are used, including Web traffic patterns and what types of content are most popular with users of our products and services.
6. WHEN AND HOW DO WE SHARE YOUR INFORMATION WITH THIRD PARTIES?
Eastern Systems does not use your personal information for purposes incompatible with those listed above. Eastern Systems does not sell, rent, or share your personal information to a third party unless you consent to provide such information to a third party partner or content service.
         
In some cases, access to certain products and services, such as content subscription products or products distributed by third parties, may require the provision of personal information to a third party, such as a content provider or distributor. In such cases, this will be stated during the registration process, in the terms of use, through the distribution process, or in a similar manner. The third party's use of such information is governed by that party's privacy policy, and Eastern Systems' use is governed by this privacy policy. Please visit the privacy policy of the content partner to make sure you understand how they use the personal information you provide to them. If you do not wish for such a transfer to take place, you should not register for the applicable product or service. Additionally, Eastern Systems may be required to provide specific access and usage information to certain content providers and rights holders as a condition of content licensing and royalties. In such cases, Eastern Systems may provide content usage, access, demographic and other information without your personally identifiable information (your name, email address) to the content provider.
         
Eastern Systems may disclose relevant information about our customers to our contractors (e.g. a customer service contractor or a credit card clearing service) in order for them to provide specific services for Eastern Systems, and to better serve our customers. Eastern Systems' contractors are bound by strict contractual requirements to keep all personal information they process strictly confidential and to use such information solely on behalf of Eastern Systems.
         
Also, Eastern Systems may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on Eastern Systems; (d) protect and defend the rights or property of Eastern Systems; or (e) act in urgent circumstances to protect the personal safety of users of Eastern Systems products or the public at large.
         
Eastern Systems Websites and products contain links to other Websites and products. Eastern Systems is not responsible for the privacy practices or the content of such Websites or products. Please visit the privacy policies of these third party sites in order to understand their privacy policies and data collection practices

7. E-MAIL FROM EASTERN SYSTEMS
Registering for a product or service allows you to tell us how or whether you want Eastern Systems to communicate with you. Generally, we send e-mail to you about our products, content and special offers. Separate Eastern Systems products, services and lines of business may send separate newsletters and marketing emails concerning functions, features and status of your Eastern Systems products and services, or to inform you about critical technical service issues relating to a Eastern Systems product or service.

8. USE OF COOKIES
Like other major Websites, we use cookies to provide you with a tailored experience when visiting our Websites and using our products. We also use cookies to understand traffic patterns on Eastern Systems Websites and to authorize access to certain premium or trial content and product features. We treat any personal information that may be contained in cookies with the same level of confidentiality as other information you provide to us.
         
Eastern Systems does not require that you accept cookies, however, some functionality on our Websites, and products and services may be disabled if you decline to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.


9. CHANGES TO OUR PRIVACY POLICY
We frequently revise this Privacy Policy to keep it up to date with Eastern Systems products, services and Web pages. We also post FAQ's from time to time on specific products.


10. NON-INDIA CUSTOMER INFORMATION
If you are a customer who is logging on from outside India, the personal information you submit to Eastern Systems will be sent to and stored in our Eastern Systems servers in India. The personal information practices set out in this Privacy Policy apply to all Eastern Systems' visitors/prospects/customers worldwide.
         

11. NO ERROR FREE PERFORMANCE
Our products are constantly upgraded for enhanced features and productivity, and therefore, we may not always catch an unintended privacy issue, despite our efforts to do so. As such, we welcome feedback on any privacy concerns you may have, and on how to improve our products generally, in all stages of release. Eastern Systems does not guarantee error-free performance under this privacy policy. We will use reasonable efforts to comply with this privacy policy and will take prompt corrective action when we learn of any failure to comply with our privacy policy. Eastern Systems shall not be liable for any incidental, consequential or punitive damages relating to this Privacy Policy.

12. ON LINE CONDUCT
Any conduct by User that, in Eastern Systems's sole discretion, violates any third party's property rights, or restricts or inhibits any other user from using or enjoying Site, is prohibited.

User will use Site only for lawful purposes. User may not post on or transmit through this Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate applicable laws.

Any conduct, communication, or Content that is (i) harmful or objectionable to individual users, Eastern Systems or its affiliates, (ii) an infringement of any rights of Eastern Systems or any third party, or (iii) in violation of any applicable laws, is prohibited. The determination of the foregoing shall be subject to the sole judgment of Eastern Systems. Notwithstanding the foregoing, Eastern Systems cannot ensure prompt editing or removal of questionable Content after online posting. Accordingly, neither Eastern Systems, nor any of its affiliates or subsidiaries, nor the officers, directors, employees and other representatives of any of them, assume liability for any action or inaction with respect to conduct, communication, or Content on this Site.

13. WARRANTIES, LIMITATION OF LIABILITY
Use of this Site is at User's sole risk. Neither Eastern Systems, nor its affiliates or subsidiaries, nor any of its officers, directors, or employees, agents, third-party content providers, vendors, licensers, or the like, warrant that use of this Site will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of this Site, or as to the accuracy, reliability, or currency of any information, Content, service, or merchandise provided through this Site (see below regarding product warranties provided by product manufacturers).

EASTERN SYSTEMS IS PROVIDING THIS SITE AND ITS CONTENT ON AN "AS IS, AS AVAILABLE" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS SITE OR ITS CONTENT. EASTERN SYSTEMS HEREBY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NONINFRINGEMENT. FURTHER, EASTERN SYSTEMS DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE ON OR THROUGH THIS SITE IS ACCURATE, COMPLETE OR CURRENT, AND ALL INFORMATION, INCLUDING PRICES AND AVAILABILITY, IS SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.

Eastern Systems nor any of its affiliates or subsidiaries, nor the directors, employees or other representatives of any of them, is liable for damages arising out of or in connection with the use of this Site, including any mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, or delays in operation or transmission. This is a comprehensive limitation of liability that applies to all damages of any kind, including compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.